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Amazon, Google, OpenAI and Walmart shopping bots recommended buying Mom a robe

Amazon, Google, OpenAI and Walmart have launched bots for online shopping; testing revealed they recommended buying a warm bathrobe for one's mother. The bots mostly select products, while completing the order remains up to the user.

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Launch of shopping bots

Amazon, Google, OpenAI and Walmart introduced AI-based tools that help search for and select products online. Testing revealed that different bots recommended the same gift for mom — a warm robe, sometimes with the inscription "Mama Bear".

Popularity and market expectations

According to Adobe, a third of Americans have already used artificial intelligence while shopping online, mainly for researching products. McKinsey analysts predict that by 2030 the market for agent-based shopping in the U.S. could reach $1 trillion.

Capabilities and limitations

The technology is still in the testing phase: bots mostly suggest options but do not complete purchases fully. Amazon restricts the operation of third-party services, promoting its own Rufus, while Walmart allows purchases through ChatGPT. OpenAI warns of possible errors and advises verifying information on sellers' websites. Perplexity offered an assistant with payments via PayPal and released the Comet browser for Android.

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