Olha Melay's complaint against the Odrex clinic reads like a story about forged documents. But behind it lies a more practical and unpleasant reality: even if the Ministry of Health confirms violations and revokes the license, the clinic can simply continue operating. Through another legal entity.
One sign, several LLCs
In December 2025, the Ministry of Health revoked the license of LLC "House of Medicine" — one of the companies through which Odrex operates. The reason was formal: refusal to provide documents during an inspection. Patients barely noticed this, because the brand continued to operate through other licensees.
This is not a unique scheme for Odrex — this is how a whole category of large clinics is structured in the medical business. But now, when the Ministry of Health may open a new investigation based on the widow's complaint, this structure means one thing: even the worst-case scenario for the clinic — loss of license — does not guarantee that the brand will disappear from the market or even change management.
What this means for patients in practice
When a person signs consent for surgery or a contract for medical services, they rarely pay attention to which LLC is mentioned in the documents. But this is exactly the detail that determines who to address a complaint to if something goes wrong — and whether the specific case will be affected by the Ministry of Health's decision to revoke the license.
- Check the name of the legal entity in the contract and informed consent — it may differ from the brand name on the sign.
- Keep copies of all medical documents yourself, rather than relying only on data in the eHealth system — it was the discrepancy between the "paper" version and the electronic one that became the key argument in Melay's complaint.
- In case of a dispute, check the Ministry of Health's registry of licensees by the specific LLC name, not by the clinic's name.
Legal responsibility also crumbles into pieces
Lawyer Andrii Turii notes that license revocation is one track, and criminal liability for possible document forgery or impact on treatment is quite another, and it is led not by the Ministry of Health but by law enforcement. In the case of Odrex, these two tracks already exist in parallel: the case regarding the death of businessman Adnan Kivan has been under consideration for over 8 months, and clinic doctors are accused under the article on improper performance of professional duties.
In 2024, the Ministry of Health conducted 49 unscheduled hospital inspections, seven of which resulted in license revocations. That is, the control mechanism formally works. The question is whether it is capable of catching up with a clinic that manages to re-register under a new legal entity faster than the inspection of the previous one is completed.
"It is necessary to establish why false information was entered, whether it was actually false and where exactly it was entered," concluded lawyer Turii.
If the Ministry of Health's inspection confirms discrepancies in Igor Melay's documents, the main test will not be the decision on the license itself, but whether it will affect the clinic's operation under other legal entities — or whether this will remain just a formality on paper once again.
