U.S. Social Security Administration Reports Successes Under Trump: Service "Best in a Decade"

The agency reports a reduction in queues, improvements in online services, and tax benefits for recipients of payments.

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The U.S. Social Security Administration (SSA) has sent an official letter to Congress claiming that payments to Americans, the speed of application processing, and the level of service have improved under President Donald Trump this year. 

Historic Progress

In the letter, Commissioner Frank Bizziano wrote that the agency has "achieved historic progress" for retirees and low-income Americans due to reforms aimed at transparency, reducing wait times on the phone, and optimizing payments.

"Following the passage of President Trump's historic 'One Big Beautiful Bill' earlier this year, American retirees will keep more of their hard-earned benefits thanks to a tax break that eliminates the federal income tax on Social Security for nearly all recipients," Bizziano noted.

Specific Results

In addition to tax breaks, the agency also reported reduced wait times and overcoming delays in disability cases.

"Wait times in offices have decreased by nearly 27% – from 30 minutes at the end of last year to 22 minutes," the commissioner wrote. "The backlog in disability payments reached a historic high in June 2024 – over 1.26 million unresolved claims. I am proud to report that this year we have reduced that backlog by over 25% to 865,000 – a level not seen since 2022."

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Online Services

Under Trump, the agency has actively developed the online platform "my Social Security." According to the commissioner, prior to his appointment in May, the site was unavailable for nearly 30 hours a week. "Now Americans have 24/7 access to their Social Security information online," Bizziano added.

Trump signed an executive order in August to mark the 90th anniversary of the Social Security Act, promising to "always protect Social Security and prioritize our own workers, families, retirees, and citizens."

Democratic Criticism

The letter comes amid Democratic claims that changes under Trump threaten social programs – assertions that the agency firmly denies. Earlier this year, Senator Elizabeth Warren claimed that the SSA is hiding key data and dysfunction.

Politics

This report is an in-depth analysis of the speech delivered by the Chief of the General Staff of the French Armed Forces (Chef d'État-major des armées, CEMA), General Fabien Mandon, at the 107th Congress of Mayors and Heads of Intermunicipal Unions of France (AMF) in November 2025. The report assesses the strategic imperatives behind his resonant statements, their impact on military-civil relations, and their role in France's national resilience doctrine (résilience nationale) amid geopolitical degradation.

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